Spokane Copier Sales and Service - Xerox WorkCentre and Colorqube

Fixing a Paper Jam

One of the most irritating things that you will encounter with any office machine is a paper jam. They are frustrating problems that we can’t seem to eliminate completely. Luckily, is is an easy problem to fix if you know how. Fixing a paper jam is a breast, all you have to do is follow a few simple steps.

The first thing that you have to do is be calm. No good has ever come from messing with your office machine while angry. This can only lead to possible problems or breaks down the road. Make sure to take a breath and relax before working on your office copier.

  1. Find the source of the jam. The paper causing the jam will usually be in the paper tray. If you can’t find it there then you may need to look inside the machine.
  2. Remove the jam. Be gentle and do not tuck on the paper. This could cause it to rip, making it more difficult. It can also lead to other parts breaking, which will lead to bigger repairs in the future.
  3. Double check for any scraps. Sometimes the paper will rip and leave scraps. Remove and excess waste left inside the machine.
  4. Run a cleaning program. This will clean your brushes, and remove any extra dust of tiny pieces of paper left behind.

If you have followed these steps but still have problems then there may be a larger issue. Call your copier leasing company and have a trained expert look at your machine. You don’t want to accidentally make the problem even worse.